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How to contact usThe quickest and easiest way to get ahold of us is by e-mail. If you have a question about an order you have made, or if you need to return a book, e-mail orders@timberpress.com. Retailers, wholesalers, or those desiring information on reselling our books should e-mail sales@timberpress.com. For questions regarding author appearances or other publicity-related topics, e-mail publicity@timberpress.com. To contact our editorial staff, e-mail editorial@timberpress.com. If you have found a technical problem with or would otherwise like to comment on the Web site, e-mail web@timberpress.com. And for any other purpose, e-mail info@timberpress.com. Mail, phone, and faxIf you are an individual customer and wish to place or inquire about an order, return a book, or for any other inquiry, please call our customer service at 1-800-827-5622. If you are a retailer or wholesaler please call us at 1-800-327-5680. To contact our main office in Portland, Oregon, use one of the following methods:
Timber Press
Telephone: 1-503-227-2878 CanadaIndividuals can order books directly from Timber Press via this Web site or by using the contact information above. For resale customers, Timber Press books are distributed in Canada by Thomas Allen & Sons Limited. For information on ordering Timber Press books in Canada, contact them at:
Thomas Allen & Sons Limited
Phone: 905-475-9126 |
UK and EuropeOrders for Timber Press books (if not done through our Web site) should be directed to:
Grantham Book Services ReturnsAll returns require prior authorization. Please contact a GBS customer service representative. Returns should be directed to:
Group Returns Centre UK trade sales representation remains with Frances Lincoln. For any UK trade queries, please contact Frances Lincoln at:
4 Torriano Mews For all other enquiries, please contact Timber Press at:
2 The Quadrant |
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